Privacy Policy

Welcome to Japan - Privacy Policy

Last Updated: 7 October 2025

At Welcome to Japan, we value your privacy and are committed to protecting your personal information. This policy explains, in simple terms, how we collect, use, and protect your data when you use our website or book a tour with us.

1. Information We Collect

We may collect the following information when you make a booking, contact us, or subscribe to our updates:

Your name, email address, and phone number
Payment details (processed securely through our payment provider. We do not store your card information)
Basic information related to your booking, such as tour date and preferences

2. How We Use Your Information

We use your information only to:

Process and confirm your booking
Communicate with you about your tour or inquiries
Improve our services and guest experience
Share updates or promotions (only if you’ve opted in)

We will never sell or rent your personal information to third parties.

3. Data Sharing

We only share your information when necessary to provide our services. For example, with our secure payment processor or the licensed guides operating your tour.
We may also share limited information if required by law or government authorities.

4. Data Storage and Security

Your data is stored securely and only for as long as necessary to provide our services or meet legal requirements.
We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@welcometojpn.com.

6. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the latest version will always apply.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us anytime through the contact form on our website, or via email at info@welcometojpn.com.